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Help & Support

Everything you need to get the most out of Writease. Can't find an answer? We're just an email away.

Getting Started

What is Writease?
Writease is an AI-powered notetaking app with a built-in writing canvas. Write, draw, or type your notes directly in the app, then instantly turn them into summaries, flashcards, mindmaps, quizzes, podcasts, and more — all with a single tap. Available on iOS and Android.
Do I need to buy any physical notebooks or accessories?
Not at all. Writease has a full built-in notetaking canvas — you write, draw, and annotate directly inside the app using your finger, a stylus, or the keyboard. No physical products are required.
Is the app available on iOS and Android?
Yes, the Writease app is available on both the Apple App Store (iOS) and the Google Play Store (Android). It works especially well on tablets with stylus support.
Do I need an internet connection to use the app?
The notetaking canvas works fully offline. You can write notes and access all previously generated AI results — summaries, flashcards, mindmaps — without any internet connection. Generating new AI results does require an active internet connection. You can back up your notes to the cloud whenever you're online.

AI Features

What can the Writease AI do?
  • Summarize notes and highlight key points
  • Generate flashcards with spaced repetition
  • Build mindmaps, timelines, and mnemonics
  • Create MCQ quizzes and Q&A pairs
  • Transcribe and translate audio recordings
  • Convert notes into an AI podcast
  • Solve equations and execute code directly on the page
  • Generate charts from data tables
What subjects does Writease work for?
All subjects. Writease handles humanities (timelines, mindmaps, mnemonics) just as well as STEM subjects (equation solving, code execution, chart generation). Whether you're studying for high school exams, university courses, or professional certifications — it's built for you.
Are AI results always accurate?
AI-generated content is provided as a study aid and may not always be perfectly accurate. We recommend verifying important outputs, especially for exams or academic submissions. Always cross-reference with your source material.

Account

How do I sign in?
You can sign in using your Google Account or Apple ID. No separate password is required.
Is my data private and secure?
Yes. Your notes are encrypted in transit and at rest. We never sell or share your data with third parties. See our Privacy Policy for full details.
How do I delete my account?
You can permanently delete your account and all associated data from within the app. Go to your Profile → Settings → Delete Account. See our step-by-step guide for details. This action is irreversible.

Billing & Subscriptions

What plans are available?
Writease offers three tiers:
  • Free — full notetaking canvas + 10 AI analyses per month, no card required.
  • Pro Monthly — $5/month, unlimited AI analyses and all 20+ tools.
  • Pro Annual — $40/year, same as Pro Monthly at 33% off.
How do I upgrade or cancel my subscription?
You can upgrade, downgrade, or cancel your subscription at any time directly from within the Writease app. When you cancel, your Pro access continues until the end of the current billing period, after which your account reverts to the Free plan.
Can I get a refund?
Paid subscription periods are non-refundable. You can cancel at any time to stop future charges, but the time already paid for cannot be refunded. See our Refund Policy for full details and exceptions.

Still need help?

Can't find your answer above? Send us an email and we'll get back to you within 1–2 business days.

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